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Product Recalls

Werner Recalls Aluminum Ladders Due to Fall Hazard

Recall SummaryCPSClogo

Recall Date: June 20, 2018

Name of Product: Multi-Purpose Telescoping Aluminum Ladders

Hazard: The ladders can break while in use, posing a fall hazard to the user.

Remedy: Refund

Consumers should immediately stop using the recalled ladders and return the ladder to the store of purchase to receive a full refund.

Consumer Contact: Werner toll-free at 888-523-3370 from 8 a.m. to 6 p.m. ET Monday through Friday, email at customercare@wernerladder.com or online at www.wernerco.com and click on “News & Recalls” located at the top of the page.

Recall Details

Units: About 78,000

Description: This recall involves five models of aluminum telescoping ladders that can be used in five different positions (twin step ladder, stairway step ladder, extension ladder, wall ladder and as two scaffold bases). The date code is stamped on the inside of the outer leg of the ladder, beneath the bottom step. The model number is printed on a label located on the side of the ladder rail. The recalled ladders have a load capacity of 375 lbs.

MT Recall Chart

Incidents/Injuries: The firm has received one report of a ladder breaking while in use, resulting in one injury to the left side and elbow of the consumer.

Sold at: Home Depot and Lowe’s stores nationwide from April 2018 through May 2018 for between $180 and $275.  

Manufacturer:  Werner Co, of Greenville, Pa.

Manufactured in: China

MT-IAA-13A
Photo 1: Recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-13A
MT-IAA-17A
Photo 2: Recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-17A
MT-IAA-22A
Photo 3: Recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-22A
MT-IAA-26A
Photo 4: Recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-26A
MT-IAA-26
Photo 5: Recalled ladder sold at Lowe’s
Label Location
Photo 6: Label location
MT-IAA-13A Label
Photo 7: Label on recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-13A
MT-IAA-17A Label
Photo 8: Label on recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-17A
MT-IAA-22A Label
Photo 9: Label on recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-22A
MT-IAA-26A Label
Photo 10: Label on recalled Multi-Purpose Telescoping Aluminum Ladder – model MT-IAA-26A
MT-IAA-26 Label
Photo 11: Label on recalled ladder sold at Lowe’s

Fast Track LogoThis recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.


About U.S. CPSC: 
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters. 

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products. 

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

Different types of ladders are designed to keep you safe and productive when climbing or standing. Using the wrong style of ladder or simply ignoring the limitations of climbing equipment can result in a fall or serious injury.
Height reach Height is referring to the actual ladder height. Extension ladders should be 7 to 10 feet longer than the highest support or contact point, which may be the wall or roof line. The highest standing level is four rungs down from the top. The highest permitted standing level on a stepladder is two steps down from the top.

Reach height is the maximum reach assuming a 5’6” person with a vertical 12” reach.
Ladders are designed to safely hold up to a specific amount of weight. The Werner Performance System defines five different capacities using a color and star rating system. The Duty Rating is defined as the maximum safe load capacity of the ladder. A person’s fully clothed weight plus the weight of any tools and materials that are carried onto the ladder must be less than the load capacity.

Performance system
Werner offers ladder made from fiberglass and aluminum. Each material has characteristics which make it best for certain applications, or one material may simply fit the personal preferences of the user. For example, if working around electricity users should select fiberglass products due to their non-conductive side rails.