Contact Us
Christmas Closure
Our customer care team will be closed from Tuesday, 23 December 2025 to Friday, 2 January 2026. Normal service will resume on Monday, 5 January 2026.
Browse our FAQs page to find the most commonly asked questions. If you can't find what you are looking for, please contact us by mail or phone, or fill out the form below and we will get back to you.
Werner UK Sales and Distribution Ltd. - Head Office
Office Hours
Monday - Friday 9am - 5pm GMT
Address
Blackwater Trading Estate
The Causeway
Maldon, Essex CM9 4LJ
Spare Parts Shop
Keep your ladder in good working order with Werner replacement parts. Follow this link to the online shop or contact our Customer Care with your request.
Customer Collections - National Distribution Centre
Collection is by prior arrangement only and subject to stock availability.
Address
Unit 7 Port Way
Branston
Burton-upon-Trent, Staffs DE14 3PD