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Werner Ladder UK NDC
Werner UK Sales and Distribution Ltd.
The Causeway
Maldon, Essex, CM9 4LJ
Phone: +44 (0) 1621 745 900
Become a New Distributor
Fax: +44 (0) 1621 859 845
Spare Parts Shop
Keep your ladder in good working order with Werner replacement parts. The most accurate way to match the correct spare part to your specific product is to reference the Batch Code. The Batch Code is a 6 digit number which begins with the letter W (Example W345661). It appears on a small white label which should located somewhere on the product.

Follow this link or contact Customer Care with your request.
Customer Collections

Collection is by prior arrangement only and subject to stock availability.

National Distribution Centre
Unit 2 Avro Business Park
Wellington Road
DE14 2DW

International Locations

Werner Co. Corporate Headquarters
93 Werner Road
Greenville, Pennsylvania, USA 16125-9499
Customer Service Phone:888-523-3371
Customer Service Fax: 888-456-8459

Werner Sales & Distribution de Mexico
Werner Ladder Sales & Distribution, S. de R.L. de C.V.
Ave. Taguchi #251, Parque Industrial North Gate
Cd. Juarez, Chihuahua, Mexico 32674
MX Phone: 52 55 39 77 68 09
U.S. Phone: 915-534-8130 x6168
Werner Co. Australia-New Zealand
Unit 3/50-56 Kellar Street
Berrinba Qld 4117
Phone: 1300 760 717
Werner Access Products Canada
9133 Leslie Street, Unit 105
Richmond Hill, ON
Canada L4B 4N1
Phone: 877-553-7004
Fax: 888-456-8460 (purchase orders)
Werner China Access Product Co. Ltd
W502 Sun Plaza
No.88 Xianxia Road.Shanghai, 200336
Tel: +86 21 32221530
电话:+86 21 32221530
Different types of ladders are designed to keep you safe and productive when climbing or standing. Always select a ladder that is right for the job and meets the required standards; if in doubt, select a strong product. Using the wrong style of ladder or simply ignoring the limitations of climbing equipment can result in a fall or serious injury.
Reach Height is the maximum reach calculated by adding the maximum standing height on a ladder plus the average height of a 1.75m (5'6") person.
The highest ladder standing point on an extension ladder is typically 4 rungs from the top and a stepladder without a platform is 3 steps from the top. On a platform stepladder, the highest standing point would be the platform itself.
Ladders are designed to safely hold up to a specific amount of weight. The load capacity is defined as the maximum safe load on the ladder. A person's fully clothed weight plus the weight of any tools and materials that are carried onto the ladder must be less than the load capacity.
Werner ladders are made from fibreglass, aluminium, steel & plastic. Each material has characteristics which make it best for certain applications or one material may simply fit the personal preferences of the user. For example, if working around electricity users should select fibreglass products due to their non-conductive stiles.