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Address
Werner Co Australia
Unit 3, 50-56 Kellar Street
Berrinba QLD 4117
Australia

Phone: 1300 760 717
Fax: 1300 103 044
Become a New Distributor
Fax: 1300 103 044
Replacement Parts
Keep your ladder in good working order with Werner replacement parts. When ordering replacement parts, you will need to provide the Werner Model Number and Mark Number or a description of the part you need.

Please contact Customer Care with your request.

International Locations

Werner Co. U.S. Corporate Headquarters
93 Werner Road
Greenville, Pennsylvania 16125-9499
USA
Phone: +1 724 588 2000
Werner Access Products Canada
185A Courtneypark Drive East
Mississauga, Ontario
Canada L5T 2T6
Phone: 877-553-7004
Werner China Access Product Co. Ltd
稳耐高空安全设备贸易(上海)有限公司
Suite407-409, No.2 Building, CIFI Hongqiao International Plaza
No.288 Tongxie Road, Shanghai, 200335, P.R. China
中国上海市长宁区通协路288弄旭辉国际广场2号楼407-409室
传真:+86 21 32221533
电话:+86 21 32221530
Europe - Abru Ltd.
WernerCo UK / Abru
The Causeway
Maldon, Essex, CM9 4LJ
United Kingdom
Phone: T: +44 (0) 1621 745 900
Email: sales@wernerco.co.uk
Werner Sales & Distribution de Mexico
Werner Ladder Sales & Distribution, S. de R.L. de C.V.
Ave. Taguchi #251, Parque Industrial North Gate
Cd. Juarez, Chihuahua, Mexico 32674
MX Phone: 52 (656) 692-1700
U.S. Phone: 915-534-8130 x6168
Different types of ladders are designed to keep you safe and productive when climbing or standing. Using the wrong style of ladder or simply ignoring the limitations of climbing equipment can result in a fall or serious injury.
To ensure you choose the ladder best suited to your needs, follow the Werner height safety charts on the Ladder Safety Tips page. Note, the highest permitted standing level on a stepladder is two steps down from the top. A person standing higher may lose their balance and fall. A person’s maximum safe reaching height is approximately 1.2m higher than the height of the ladder. For example, a typical person can safety reach a 2.4m ceiling on a 1.2m ladder.
Ladders are designed and constructed to safely hold up to a specific amount of weight. Werner ladders come in two different Duty Ratings identified by their application in domestic or industrial settings.

Werner offers ladders made from fibreglass and aluminium. Each material has characteristics which make it best for certain applications, or one material may simply fit the personal preferences of the user. For example, fiberglass is recommended when there is potential contact with electrical wires or a hostile environment, such as exposure to certain chemicals.